MerchantVu

Advanced Payment Data for Merchants

Do you have the data you need to easily resolve reconciliation issues with processors and customers? Are you losing revenue to inconsistent settlements or employee theft? Does your system show you how quickly the network and host are responding to credit transaction requests?

MerchantVu is a web-based payment analysis tool that is designed to deliver a single view of payments across one store or an entire chain from a standard web browser. This user-friendly interface is customized to the needs of merchants, while the NetVu management server offers data to the support organizations that assist them. Together, this suite delivers powerful tools that save time and money for merchants.

MerchantVu delivers several key features and benefits to merchants:

• Enhances Efficiency of Store Operations
  • transaction data for multiple stores is consolidated into one convenient place for easy access by the merchant
  • settlement data available 24/7 and updated every 5-30 minutes simplifies ‘end of shift’ procedures for staff
  • eliminate daily reconciliation errors and settle payment transaction centrally for all locations
  • unsettled batch data summary helps quickly identify issues
  • search archived transactions
  • search by card type, card number (last 4 digits only), date
• Improves decision-making to deliver better customer service
  • identify business trends; revenue; credit/debit; reconcile to cash
  • minimize revenue losses due to inconsistent settlements across locations
  • detect revenue spikes that might indicate unusual transactions
  • identify and address potential payment issues across all stores before they become costly
• Simplifies Problem Identification to Reduce Support Costs
  • MerchantVu’s data can help the merchant react to network, host or settlement problems quickly
  • root of problem can often be pinpointed before contacting help desks for various providers
  • availability of data can eliminate need for onsite support visits, reducing costs
  • disputed transactions can be easily resolved with archived data
  • automatically reject known bad card ranges
• Provides User-Customizable Data Display
  • Data on number and volume of transactions can be displayed in summary or graphical format, by location, region, processor or card type
  • Data can be exported to spreadsheet for even greater manipulation
  • Merchant and ISO/Partner logos can be displayed on screen
• Ensures Cardholder Data Security and Theft/Fraud Prevention
  • Web-based portal does not require any compliance or validation by standards organizations as no cardholder data is stored on server, only truncated card numbers for data management purposes
  • Facilitates theft prevention with alerts for maunually entered transactions or refunds over a certain dollar amount

MerchantVu’s data can be displayed graphically as selected by the user. The following images are an example of the charts available to the merchant.